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12 Key Attributes Gaming Cage Workers Need To Succeed In Their Career

by Ethan Jones
Tuesday, January 5, 2016



Gaming cage workers in a gaming establishment, conduct financial transactions for patrons. They may also reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. They may also sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. They may also convert gaming chips, tokens, or tickets to currency upon patron's request. They may also use a cash register or computer to record transaction.

The core tasks that gaming cage workers are likely to carry out include:

  • Follow all gaming regulations.
  • Maintain confidentiality of customers' transactions.
  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
  • Count funds and reconcile daily summaries of transactions to balance books.
  • Maintain cage security.
  • Determine cash requirements for windows and order all necessary currency, coins, or chips.

In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that gaming cage workers would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are

  • Abilities: Enduring attributes of the individual that influence performance
  • Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
  • Knowledge: Organized sets of principles and facts applying in general domains
  • Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
  • Style: Personal characteristics that can affect how well someone performs a job

We have listed out attributes which were scored 80% or more in terms of importance by the analysts.

Having a strong preference for conventional work environments. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Attribute Type: Interests Score: 100%

Being honest and ethical.
Attribute Type: Style Score: 93%

Being reliable, responsible, and dependable, and fulfilling obligations.
Attribute Type: Style Score: 90.4%

Being careful about detail and thorough in completing work tasks.
Attribute Type: Style Score: 90.4%

Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attribute Type: Style Score: 88.4%

Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attribute Type: Style Score: 86.4%

Accepting criticism and dealing calmly and effectively with high stress situations.
Attribute Type: Style Score: 84%

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Attribute Type: Knowledge Score: 82.8%

Being open to change (positive or negative) and to considerable variety in the workplace.
Attribute Type: Style Score: 82.4%

Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Attribute Type: Style Score: 82.4%

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Attribute Type: Knowledge Score: 82.2%

The ability to add, subtract, multiply, or divide quickly and correctly.
Attribute Type: Abilities Score: 80%
 

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